11 May Does the happiness of your employees matter?
Does it matter whether or not your employees are happy?
Indeed it does. It matters a great deal. Why? Because morale and productivity go hand in hand.
The commonly used term for happy staff is ‘engaged employees’.
Gallup defines engaged employees as those who are involved in, enthusiastic about and committed to their work and who contribute to their organisation in a positive manner.
Studies by Gallup have suggested that companies with engaged employees outperform their competition by as much as 202%.
The disengaged employees are the ones that tread water – they watch the clock and do as little as necessary to get through the day and get paid. Alarmingly, Gallup says 45% of employees are not engaged and 26% of employees are actively disengaged.
So what has this to do with new technology? The introduction of new technology can be a dangerous moment for a business because it means change. It’s a people issue, not a technology one.
An investment in new technology requires a user engagement and adoption plan – one that focuses on the people affected by the change.
One that engages them, wins their hearts and minds and provides all the support and training they need to transition to a new way of working.