Only sustained effective use unlocks the value of new technology
Helpdesk calls fall when technology users grow in confidence and competence
Familiarity with technology boosts user experience leading to happy users
Why User Adoption Matters
Even the most intuitive technology can be confusing when we first try to use it so early days are crucial to winning user hearts and minds. Once users decide the tech is too complicated or irrelevant, they’ll abandon it, leaving you with a white elephant. It doesn’t have to be that way. Driving user adoption is the key to great user experience and a successful deployment. Here’s how…
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